how do i remove malware trojans?

my anti-virus AVG found trojans and repaired, but when I go to internet I still get "updateprotection.net" virus.

10 Answers

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  • 1 decade ago
    Favorite Answer

    Lose the AVG.

    I use Avast! Anti-virus instead. It looks in a LOT more places than AVG. It also updates more frequently. I used to use AVG until they went down the tubes.

    I also use Spybot Search & Destroy (it looks for a lot more than just spyware), Lavasoft's AdAware SE (to get what little, if anything SS&D misses) and Win XP SP2 Firewall.

    I've used this configuration ever for several years now on several Win XP computers with GREAT results!!!!

    You can download them all (except XP SP2, of course) for FREE at:

    http://www.download.com

    You MIGHT also use a TRIAL of Soft Reef Trojan Remover. Get that at dl.com too.

    BTW: I see no reason to pay for stuff when you can get the exact same results for free. I also can't see loading my computer up with a lot of REDUNDANT cr@p that only uses up resources and slows it down to a snails pace.

    Source(s): Experience
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  • 4 years ago

    2

    Source(s): Industry Top Antivirus Software : http://MoveAntiVirus.com/?DoVn
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  • Anonymous
    1 decade ago

    First update AVG's virus defintions then restart your computer in Safe Mode (shut down >> restart >> as your computer begins to turn on tap the F8 key until an alternate menu appears - one of the choices should be 'Safe Mode') - see more about Safe mode here - http://www.malwaresolutions.com/how_to_start_in_sa...

    Next run a full system scan while in Safe Mode and AVG should be able to dig out the malware.

    Then download and install a firewall (if you don't already have one) Zone Alarm is free and works well - you can find a link to it here - http://www.malwaresolutions.com/tools_firewalls.ht...

    Then install Mozilla Firefox and stop using Internet Explorer, or AOL - both browsers are junk. You can get Firefox here - http://www.malwaresolutions.com/tools_browsers.htm...

    Here is a link to a document on removing viruses - http://www.malwaresolutions.com/how_to_remove_viru...

    Good luck!

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  • Anonymous
    1 decade ago

    The only way to be sure is to reinstall windows. This is extreme but there are some programs which cannot be removed in any other way. Before you try reinstalling try using adaware and spybot, between the two they remove most malware.

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  • Anonymous
    1 decade ago

    This is caused by a Smitfraud Trojan. Use one or both of these sites that have removal programs and procedures for Smitfrauds.

    http://www.internetinspiration.co.uk/roguefix.htm

    http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

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  • corl
    Lv 4
    4 years ago

    Reboot in secure mode, then test the equipment with AVG back (not my widespread antivirus yet ought to artwork). To run you equipment in secure mode repeat pressing F8 button after reboot till you're offered a decision between styles of loading. pick boot in secure mode selection.

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  • Anonymous
    1 decade ago

    avast 4 is great but i dont no if it will help with this malware try getting spywear remover and malware remover

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  • Anonymous
    1 decade ago

    install Kaspersky as i always saying , you have to pay for but if you are sharp enough you can figure the key out! ( i mean crack it ) and it really worth , you wont face any kind of problems like this !!! trust me!!

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  • 1 decade ago

    http://www.superantispyware.com/superant...now that u have what u need....lets clean the pc first

    go to start..run..type in msconfig.....press ok...new window...press start up..select disable all.press apply..press ok

    go to start..run..type in prefetchin new window in top left corner..select edit..select all..press delete.......yes..delete all...

    go to start..all programs..system tools..disc clean up..select c drive..after it has finished analyzing..check all the boxes..press ok..when it has finished cleaning..it will disappear...

    now go to start..control panel...folder options.....view...u will see a option that says "show all hidden files and folders"..check that..press apply..press ok.....

    ok....now we need to go into safe mode....turn off ur computer.....as soon as u turn it back on...u have to press f8 repeatedly until u see a screen that shows u several different options.....u need to enter the option " safe mode" use the arrow keys on keyboard to scrool to it..then press enter...after u afew moments..u will see log on as.....admin or user....select user....after that u will see ur desktop......now open antispyware..( please update this b4 going into safe mode)..click scan my computer....select full or complete system scan.....then press next..it might take ahour or so..after it has finished..remove what ever it finds...now close superantispyware....

    go to start.run..type in...%temp%...press ok..new window..go to edit.select all..press delete..tes..delete all....

    go to start..control panel...folder options.....view...click reset to default..press apply..press ok...

    now restart your computer...u will see a pop up from system configuration...put a check mark in the little box..press ok

    damn cuite...are u trying to confuse someone...lol

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  • Anonymous
    1 decade ago

    haha AVG anti virus lets a new one down and many sat download avg its the best what a lot of junk talk they only say that coz its free , here i will help you

    1 remove avg junk then get all this and your pc will be fine you scan with them 1 by 1 and dont use that junk avg again its no good remove the junk

    best anti virus of all

    no1 : zoneAlarm internet security suite

    put a password on this and none can get in

    you can lock the yahoo messenger from login in till you enter the password on the firewall and you can lock the explorer & firefox you can even lock the pc with this 1 password set up and none get to use the pc with put putting in the password to this first

    zoneAlarm internet security suite,block email junk. & add email address to the block list,when you add a email address to the blocked list that email address can't email you anymore ,

    personalize your on email blocked message ,put in a name :that you want them to see example:blockjunk@block.com,

    zoneAlarm internet security suite,block email junk. & add email address to the block list,when you add a email address to the blocked list that email address can't email you anymore ,

    set an personalize , blocked message

    example: hi im really sorry i want to get your email so please take time to answer this question,i will reply when i know who you are,

    im sorry i have to do this but i get over 50 spam messages per day,my email block junk is set to on,try zoneAlarm internet security suite

    it does what it say's take the test with

    zoneAlarm internet security suite

    all in one firewall/anti virus/anti spyware

    http://www.zonelabs.com/store/application;jsession...

    no1 trojan killers

    this will fix it

    XoftSpy 4.22 is the Latest and Most Advanced Spyware Detection and

    pop up spyware

    Spyware

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    Browser Hijackers

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    trojans

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    back door trojans

    Malicious mobile code

    MALICIOUS SCRIPTS

    toolbar trojans that dont show up

    download xoftspy422 and install it then run it stop the scan and click on scan settings tick every box and click on where it says >> click here to select a folder then tick the (c) thats your hard drive if you have 2 hard drives tick the 2 of them then click ok

    then click start when the scan is done click on remove tab

    http://www.paretologic.com/products.aspx

    ewido anti-spyware 4.0

    http://www.ewido.net/en/download/

    ad-aware professional 6.0 /ad-watch 3.0

    http://www.lavasoft.de/

    ad-watch 3.0 is a pop up & website blocker

    spy doctor

    http://www.pctools.com

    Privacy Guardian

    http://www.pctools.com

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    Privacy Guardian is at the bottom of the pctools website and you can download it and use it one click of the mouse and all is clean

    http://www.pctools.com

    spybot search & destory

    spyware blaster

    http://www.download.com

    anti spyware blocker

    http://www.superantispyware.com/download.html

    try all that your pc will be fixed no need to format what so ever

    System Mechanic 6 ,download install click on the

    System Mechanic ,icon then on the right of the System Mechanic ,control panel click on

    pc-totalcare .then click on deep scan then click next then System Mechanic6 will clean upthe pc defrag the hard drive and your pc will run more better startup time will be more fast acess to webpage will load even more fast access to pc will be more fast

    System Mechanic 6 will fixed your pc from a system crash

    no need to format the hard drive :: System Mechanic gets your system back

    with System Mechanic your system & internet connection goes in to

    super high speed your system will start more fast

    when running programs your system is at super high speed

    with System Mechanic on the system you have a top super speed system & internet connection

    1000% & you can use System Mechanic day by day to keep your pc and your internet connection

    at 1000% speed

    http://www.iolo.com/sm/6/index.cfm

    good luck you take good care

    come on all avg fans come with your red face again look what happen with what you call the bes avg junk

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