How does the Better Business Bureau work?

I I think I have been severly taken advantage of by a local business. we have been trying to fight it ourselves but this push and pull is getting stressful. I was advised to contact the BBB to file a complaint. But how does it work? what will they do? will they be able to fine the company or get us our lost... show more I I think I have been severly taken advantage of by a local business. we have been trying to fight it ourselves but this push and pull is getting stressful. I was advised to contact the BBB to file a complaint. But how does it work? what will they do? will they be able to fine the company or get us our lost funds back?
7 answers 7