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My yahoo IM is a mess-emoticons haven't moved for weeks--sound is a total mess-nothing like it used to be--

My Yahoo IM is a total mess. For weeks the emoticons haven't MOVED. They are inanimate. The sounds are totally WRONG. A friend reports his don't have the icons but just the symbols and his sound is gone. I have redownloaded and it didn't help. SOMEBODY at YAHOO should fix it! Otherwise, HELP!!

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