what is a good help desk tracking system?

My company and I are looking for a reliable help desk tracking software. We wanted to be webbased, easy to use for end users, asset management, able to assign tickets and to have a report builder.


2 Answers

  • Anonymous
    1 decade ago
    Favorite Answer


    I'm also looking for the same sort of help desk tracking system which is free and open source. So far, I found this site to be the best. http://www.helpdeskreloaded.com/

    Their demo system can be accessed from http://www.demohelpdesk.com/index.php

    Check it out. Hope it helps.

    For more enterprise software listing, check out http://www.wareprise.com/

  • 1 decade ago

    Network monitor. It is built in to win2000 and 2003 server but you have to look into how it works across different subnets.

    Good luck.

Still have questions? Get your answers by asking now.