這次的事件大致是因為我們之前並沒有謹慎的核對交易條件造成的, 我誤以為只是將你的貨櫃送往MANZANILLO港口, 所以之前報價給你的USD$3100只有包括台灣到MANZANILLO, 並沒有包括送到你的工廠,
但是我們願意為此事負責, 我已經吩咐我們的運通公司必須將你的貨櫃送往你的工廠, 但是必須由你們自己負責清關手續, 而運輸所產生的費用會由我們公司支付, 這點請你放心
- RanceLv 41 decade agoFavorite Answer
This problem was caused by not checking well the trading terms between us in the beginning. I was thinking that I just had to ship the container to Manzanillo, so the price US$3100 that I offered to you only covered the expenses from Taiwan to Manzanillo, not included the charges of land transportation from Manzanillo to your factory.
But please don't worry, we will take the responsibility for this mistake. I have already asked our forwarder to deliver the container to your factory, and we will pay for all the expense of the transportation, but please be noted that you have to deal with the custom clearance at your side.