請幫我翻譯下列的句，必須用很正式的回答~例如：Because= due to the fact that , thanks=thank you等… 謝謝~
- 1 decade agoFavorite Answer
Thank your incoming letter, was sorry very much only then contacts to the present with you.
About your family in the mechanical breakdown reason, according to ours investigation, is
because artificial operation not when causes.
We are unable to agree with your request.
Our services center will be able to contact with you.
- 1 decade ago
thank you for your inquiry and our apology about our belated response.
we found the malfunction(s) of your machine according to our investigation was caused by improper or careless treatment.
we can not fulfill your request at this time
our customer service will soon contact you with this informationSource(s): me