I’ve gotten myself in the middle of a big mess and am curious how others would view the situation. I used to work for a florist, and a coworker at my new job asked me if I could connect her with the florist to order wholesale flowers for a wedding she was helping a friend with. The florist agreed and said she would sell them to my coworker for wholesale price plus $25 for the time, which is very generous. I told my coworker to send the florist her flower list. Instead, my coworker sent a long email full of very basic questions about floral arranging, and the florist said she would need to come in for a consultation.
In the meantime, the florist contacted me upset that this girl was basically asking her for free advice on what she makes a living doing, and on a busy holiday weekend, so I apologized and said it’s fine to charge her for the time. My coworker went in for the consultation, the florist gave her a huge guilt trip, made her feel like a giant burden, and charged her $500.
My coworker is in way over her head with this wedding and is young and naïve. What she did was inappropriate, but she just didn’t know better. I feel that if the florist felt like it was such a burden, she should have just said “no” and pointed us somewhere else rather than saying yes, giving us both huge guilt trips, and then charging her an outrageous amount for a 1-hour consultation. I see both of these people frequently and am not sure how to smooth this over. Thoughts?