Should I try to preemptively handle the situation and email my boss so she can hear my side first? Or, just wait until I work again to discuss it (a few days later). Of course, the other person will have spoken to her and with will have possibly formed an opinion. Here is what happened…
I am in training. But I worked on the weekend by myself and knew I made some mistakes. When I came in the next day, I asked my boss to run an audit on me so I could see my mistakes. She was very nice and did – even left some notes for me.
The person who was training me wanted to send me up by myself again. I suggested I observe/shadow her. She appeared annoyed but seemed to let it go. (I think the weekend trainer told her I should be fine by myself.)
After shadowing her for a little bit, I went back to my desk and saw the notes our boss had left for me on my weekend errors. So I decided to look up my accounts. I just wanted to know where I made the mistakes, why, and how to not do it again basically.
I offered to help my trainer close some of her tickets. She agreed. As I was printing the paperwork she told me she didn’t do it the way I do it. I told her it seemed like everyone had a different way to do it and I like to print each ticket separately so I could keep track of them. She said it was a waste and wanted me to do it her way. I suggested if she wanted it done a specific way that maybe she should do them. (maybe I should’ve just done it her way but she was seriously just nit-picking at me). She became huffy and walked away.
Afterward, the trainer wanted me to come with her. I told her our supervisor had left an audit for me and I wanted to go over it. She became a little more frustrated.
After I went over my audit, I started asking another employee about what she does. To be fair, she does something very different but they all work together. But I really wanted to know what everyone does and how it fit together. The person answering my questions had a call, so I started checking my work email. I responded to one, my other boss wanted a meeting scheduled. To be perfectly honest, it was for another job I have within the same company. So technically it was not related to that particular job. Though, it was time sensitive. He wanted it Wed and I won't be back until Wed. I think someone saw me and told the trainer.
When the trainer came back I was still asking questions of the other employee. She had a binder of info and was letting me go through it.
I could tell the person I was shadowing was super annoyed now. She wanted to know why I wanted to go over info for another job. She told me it was a fast-paced job, that she never has breaks, that she never has time to check her email. She said I obviously had a bad vibe with her and she was going to tell the supervisor I should train with the other person. I didn’t know how to diffuse the situation, so I said I’d go with her. Then she said, well you only have 10 min left, you should just leave.
The person training me is fairly new – only 3 months working in that area. She has been doing things incorrectly and was confusing me. I’ve been trying to be polite. I really just wanted to go over my audit and then I started asking about the rest of the department. To be honest, I don’t really think I did anything wrong.
Please tell me what you think. And, do you think I should email my boss? Cause I won’t see her for a few days. But I bet this trainer is going to complain about me and then she’ll have 2 days to stew over it….
I don’t know what to do :( And sorry - this thing seems ridiculously long to me now.