Okay, so, my laptop has been acting very crazy lately. Like when I click on a shortcut like Oovoo, It says it doesn't exists and the shortcut disappears. So I bought Norton Internet Security 2012 to put on my laptop and fix whatever was wrong, and Norton wouldn't install! Like it installed and when I tried to open it it would do nothing! So then I tried to restore my computer back to the factory settings and it wouldn't work! Its said Please try again later! Like nothing would work nothing, and pretty much everything on my desktop is GONE! Pleaseee. pleasee. PLEASEE! Help me I don't know what to do, I just want my laptop fixed and in good condition!
P.s. Its a Acer Aspire 5534 and runs on Windows 7.