Yahoo constantly changes things, alters formats, and deletes useful features with no notice to users. I find this disturbing and a real waste of my time. Recently, my Mail Plus account no longer displays a blue dot indicating unread or new mail. Why or how can they drop this without notice?
Suddenly, I had great difficulty trying to print emails for my records or financial files. It took three pages to print a one page email as size was enlarged and the new format for smart phones does not format well as it does on a computer. I eventually found where the hid the print feature, which used to be displayed on the web site as a click button. I want to print the email, not take a screen shot of the desk top showing my files on the left and the Yahoo logo on the top. Why was this change made without notice? I feel like a fool paying for Mail Plus only to find this altered, with extremely poor user support, leaving me on my own to figure out how to correct the mess Yahoo has created. And don't get me started on what Yahoo tries to pass off as "customer support". It does not exist. No one has ever responded to my email attempts. Unless Yahoo becomes more user friendly, I will save my money and go to a more hospitable email service.