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My name is Jesse Leonard and I work on the Dell Social Media and Communities Team. I have been with Dell for 16 years working as a Computer Technician. During my tenure I have been part of the Dell Community Forum for 13 years serving as both a Liaison and a Moderator. Working on Computers and Resolving Technical issues is a passion of mine and I look forward to helping on Yahoo! Answers in any way I can. My interests are Computers, Fishing, Hiking, Camping, as well as Building Custom Fishing Rods and riding my 2001 Harley Davidson Electra Glide Ultra Classic. I also enjoy spending time with my friends. Here are some helpful Dell Links: Dell Hot Topics: Drivers Download: Windows 8 Upgrade Info: Parts and Upgrades: Dell Hardware Diagnostics: