Im living in a rented house and since i paid my rent and my deposit the agency is not caring after the house.?

Question

im left with a broke washing machine and a toilet door which is falling over me every time i open it.
the pipes of the sinks are making a really loud noise every half an hour and is also smelling really bad.
we basically cant really use the living room as im a student and is very noisy. can i do anything?

Answer 1

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First, you need to begin documenting the problems. Provide official notice of the problem to the landlord or their agent, and keep documentation and copies of this. Also, check your lease to see what they are responsible for repairing and what they are not.

Whatever you do, do not quit paying rent. This will be grounds for them to evict you and ruin your chances of getting another decent rental in the future.

See if your area has a local tenant's rights advisory group. They will know the local laws that govern this type of situation. In some places, if they don't fix something in a reasonable amount of time, you can notify them that you will pay for the repair and deduct that cost from your rent. In other places, you can create an escrow account and pay the rent to that; they will only get the back rent once they effect the repair.

But seek local help with this as the laws are different everywhere in this regard. Don't get yourself in trouble by taking inappropriate action.

Answer 2

Can't do much about noise, but check this web site for other advice.
http://england.shelter.org.uk/get_advice…

Answer 3

How did the damage happen?

As already said re the drain you may well find yourself charged for the cleaning out if it is a case of something gruesom being put down there. So try dealing with it yourself. The rest you need to report to the agency in writing and keep copies.

Then keep on to them ref getting repairs dealt with.

It really depends on how the problems arose. A bathroom door rarely just 'falls off' for example...