1. Home >
  2. Yahoo! Products >
  3. Yahoo! Messenger >
  4. Problems with Service >
  5. Resolved Question
Elaine B Elaine B
Member since:
May 01, 2007
Total points:
132 (Level 1)

Resolved Question

Show me another »

I am unable to use facebook and yahoo messenger.?

Everytime I log into my facebook account from Inernet explorer, I see no notifications. Also with Yahoo messenger I cannot send messages to people on my contact list. When mesages are sent to me the window pops up but the message is blank. I am able to log into facebook through Firefox and it works fine. Anyone have any ideas?
  • 4 months ago
♱♫True Colors☺♥ by ♱♫True Colors☺♥
Member since:
June 08, 2006
Total points:
70390 (Level 7)

Best Answer - Chosen by Asker

If you mean that you cannot see the text in Instant Messages, not even your own after you type and click Send or press Enter then keep reading.

CAN’T SEE TEXT IN INSTANT MESSAGES?
If you cannot see text in instant messages, not even your own after you click Send or Press Enter, this is an issue that is cropping up more and more. If just a new problem try exiting Yahoo Messenger and then relaunching it. Even try rebooting your computer. If both those fail to solve your problem then try the suggestions below.

1) The first thing to check is to make sure you have scripting enabled in Internet Explorer. Internet Explorer is integrated into Yahoo Messenger so things that go wrong with IE can affect Yahoo Messenger. Here is the yahoo help page about that: http://help.yahoo.com/l/us/yahoo/messeng…

2) In the Start Menu click on Run. Type, without the quotes, “regsvr32 jscript.dll” and then click OK. Next, repeat the process but this time type in the Run box “regsvr32 vbscript.dll” and click OK. Please note, if you are using Windows Vista temporarily disable the User Account Control (UAC). You can easily turn it back on. On the Control Panel (Category View) choose User Accounts and Family Safety, next choose User Accounts, and then click Turn User Account Control on or off.

3) If the above does not fix your problem and you are using Windows XP, you can update your Windows Script to version 5.7. In my experience helping others, this is the step that has helped the most people. Exit all browser windows and chat programs including Yahoo Messenger before installing. Here is link from Microsoft to update that:
http://www.microsoft.com/Downloads/detai…

Or you can do an internet search for Windows Script 5.7 and choose the Microsoft link.
This version of Window Script is already included with Vista so you would not use that link. There is also a Windows Script 5.7 released for Windows 2000 and you can find that here:
http://www.microsoft.com/downloads/detai…
Source for the fix: post #28 on this link:
http://www.bigblueball.com/forums/yahoo-…
================
This issue is an Internet Explorer scription issue so I guess it might affect Facebook too. Not sure. Yahoo uses Internet Explorer to work even if you have chosen a different default browser.

Please remember to, after 4 hours, choose a best answer and give feedback. Thanks!
  • 4 months ago
Asker's Rating:
5 out of 5
Asker's Comment:
Thanks it solved the problem

There are currently no comments for this question.

Other Answers (2)

Answers International

Yahoo! does not evaluate or guarantee the accuracy of any Yahoo! Answers content. Click here for the Full Disclaimer.

Help us improve Yahoo! Answers. Send Feedback