Troj_Generic.DIT Virus? False Positive?

Question

I've been using Trend Micro Internet Security Pro since July 08 and haven't had any problems. Also I've been using QFX Software's product 'KeyScrambler' since July 08. Well just today I ran a virus scan and it shows me that I have a threat/virus. The item being TROJ_Generic.DIT and says the infected file is liscense.htm and the file location is C:/ProgramFiles/KeyScrambler. I haven't downloaded anything recently but this is the first time this has come up. I tried to do a little research about TROJ_Generic.DIT and the only thing I could come up with was spiceworks (A Network Monitoring Software company) seemed to be having this show up in virus scans and reported it as a false positive. Does anyone have any experience or insight to this. Possibly just a conflict issue with TrendMicro and KeyScrambler? Or is this a real threat, I can't seem to find any information on TROJ_Generic.DIT in any virus libraries or anywhere for that matter.

Thanks in advance!
Nick

Additional Details

Also I am using Vista if that helps any.

Answer 1

Best Answer - Chosen by Voters

Some anti-malware software may consider any third-party software which deals with keystrokes as potentially dangerous, so in this sense it may be a false positive. On the other hand, one of KeyScrambler's files may have become infected. Try uploading the file suspected of containing the trojan to http://www.virustotal.com/. This site will scan the file with numerous reputable anti-malware programs. If it comes back as only being detected by a small percentage of the programs, you can safely assume it is a false positive, if not, it may well be infected with a trojan.

Source(s):

http://www.virustotal.com/

Answer 2

Trend Micro just reported two TROJ_Generic.DIT files, both in a single HP Games program that came installed on my HP computer. I uninstalled the Game and emptied the recycle bin. After a few hours, running a full scan, I found one more instance:

On the Recovery Drive "D", File name "Welcome.htm (slingodeluxe-setup.exe) at location D:\hp\apps\APP15444\src\install\games\"

I do not understand how what is on the Recovery Drive gets generated? Does the Restore Point function do this? Or do the files on this "Drive" come installed by HP?

Answer 3

I am having the same trouble. It showed up yesterday and it seems to keep replenishing itself. I also have Trend Micro Internet and I've been using this program for about a year. This is a new problem for my pc. I've been able to get rid of most of the instances, but I have two events that I can't quarantine. Any help would be appreciated.

Answer 4

I am having the same problem. I also use Trend Micro, and a message popped up on my screen saying I have the TROJ_Generic.DIT. I peformed a scan and there is no solution for this problem, Trend Micro recommends to delete the infected file.
So, I decided to look up online for options and I found STOPzilla. I am scanning my system again and it found TROJ_Generic.DIT already.
Let me see if will let me clean the file. I'll come back with any news!

Source(s):

www.stopzilla.com

Answer 5

I too have had this TROJ_Generic.DIT virus picked up by Trend Micro around 30 times over the last two days. It was attached to some Media Center file? And it also said it was in some compressed file? I am interested to hear more about this and what is being done by Trend Micro to fix it? I have not had any other problems in the past with Trend Micro. I hope it gets fixed quickly.

Answer 6

I am a consultant and have a client on the phone with the same issue that started today. It is reacting as a real threat. The number of instances have increased from 1 to 7 in 3 hours time. It seems it is attaching itself to various applications and don't think it has anything to do with your KeyScrambler. If anyone else see this trogan please let us know.

Thanks
Frank

Answer 7

Hello - I use Trend Micro products also. I called their tech support and asked about TROJ_Generic.Dit. This is not anything malicious and that I didn't need to worry about. He said they have had many calls about. They apologized for inconvenience and said they are working to resolve this issue. I asked if I should delete files and was told not to. Hope this helps.

Source(s):

Trend Micro Support line live tech support
http://us.trendmicro.com/us/about-us/contact/index.html?svypg=2&svyt=73952

Answer 8

I too have been infected with the viruses. I just ran the scan on Trend Micro and it came up with 9 instances of the TROJ_Generic.DIT, all affecting html files. I am not sure if these are real threats or not. My computer does not seem to be acting any differently. I'll try calling TM to see what they say.

Source(s):

Google search

Answer 9

I'm having the same problem and am also having problems now trying to close MS Word 2007. I also use trend micro and they can't get rid of the problem. Its troj_generic.dit but it also says c:programdata/wildtangent. Anyone else haveing problems closing ms office applications since this troj_generic.dit has shown up?

Answer 10

TROJ_Generic.DIT virus.

I don't think your keyscrambler or the fact you are running VIsta has anything to do with this virus. I am running XP and have this virus on my computer 40 times. 39 came up in Verizon program files and one with ATI Tech. This is clearly a problem that Trend Micro needs to fix.

Answer 11

Hello. A while back I downloaded some wrong programs that I shouldn't have opened and TROJ_Generic.DIT has been in my System Volume Information and all over the place. I did a scan last night it came out with 88 viruses all being TROJ_Generic.DIT. This time though they were in weird places like my Dell Printer Drivers and this random Viewpoint Media Player. I think I might have to reformat my hard drive because this keeps spreading. I have Trend Micro too. Good Luck

Answer 12

THE PROBLEM HAS BEEN SOLVED!

A new update's been released for Trend Micro Anti-Virus. Now, this fake trojan will no longer be recognized and in short, stop being a nuisance.

Note: The new update requires you to restart your computer afterwards.

Source(s):

http://www.techimo.com/forum/technical-support/222705-trend-micro-problems-8.html

Answer 13

I AM USING TREND MICRO PC-CILLIN FOR TWO YEARS ALONG WITH WEBROOT SPY SWEEPER AND XPMEDIA CENTER. SCAN ON THE 11TH SHOWED 88 THREATS-58TROJ_GENERIC.DIT AND 30 COMPRESSED FILES INFECTED BUT NOT RESOLVED. ALL THE COMP. FILES WERE GAMES IN MEDIA CENTER. THE TROJ WERE MAINLY VERIZON PROGRAM FILES. I USE VERIZON DSL AS MY ISP. MY TREND LEFT ME "FIX" EACH ONE INDIVIDUALLY. A SCAN TODAY SHOWS NOTHING.

Answer 14

I just got this saying an ATI driver that I had downloaded a while back was infected . .so I quarrantined it.

On another computer I deleted the quarrantined file. Hope Trend will help me restore the file if it becomes necessary.

Source(s):

Other postings on this Yahoo forum

Answer 15

I have had the same problem. I also use Trend Micro and this virus came up yesterday. It's in three files in my printer (lexmark) files. I cant seem to fix the problem and the updates from windows is not working either....anyone with answers?

Answer 16

Same issue. I have Trend Micro also and it showed up today. I have Windows XP on this computer. If someone has a remedy, please let me know. My computer was running slow and that is why I ran the scan in the first place.
Thanks

Answer 17

Hello, I'm Italian. Now, with new file pattern 5.763.50 is all ok! No more false virus troj_generic.dit
Thanks to Trend Micro!

Answer 18

Add me to the list. I'll sleep better this p.m. with the above responses. We'll wait patiently for Trend to do their thing. I had 16 alerts for the TROJ_Generic.DIT.

Thanks everyone.

Answer 19

I have the same thing and also use Trend Micro. Tech support at
Trend told me it is a false alarm.

Answer 20

I've been using Trend Micro for about 18 months, and have never had a threat or virus until yesterday. On a routine scan, it came up with about 8 files infected with TROJ_GENERIC.DIT and all the infected files were in the "Drivers" folder of my Dell AIO 942 printer. Not being able to find any information on this Trojan even on the Trend Micro site, I uninstalled the printer, and reinstalled from the disk that came with my computer. Trend Micro came up during installation and said there were TROJANs in some of the files on the disk. That's when I knew something was going on with Trend Micro. The disk has never been used except in the factory at Dell before sending the computer to me. I think personally this is a quirk with Trend Micro, but I haven't called them to ask.

Answer 21

I too have encountered this problem last night (Sunday 1-11-2008) and today. Never showed up before. Had just finished running a scan on Saturday which came up clean. I believe this is an outbreak spread possibly from Trend Micro, as not only have all commenting indicated Trend Micro to be a common factor, but another friend using Trend Micro called me today asking what to do as this showed up on his computer.
It seems to regenerate itself. I have about 23 files quarantined with this trojan indicated. All should contact Trend and request they act to remove this. I have been using Trend for two years. Am disappointed in Trend's inability to remove trojans (still have Crypt_Mangled reappearing). Live support is the only way I have received worthwhile help from Trend - email support is useless and just wastes your time.
Will post more when I know more.

Answer 22

This is a widespread problem: TROJ_Generic.DIT - Google (http://www.google.com/search?hl=en&safe=…

Several Forums have been posting information. NONE OF IT WORKS.

This is a TREND MICRO anti virus isolated issue as of today's date, they have NOT resolved the problem.

When you call Trend Micro they say they are working their asses off trying to find a fix.

Search ANY search engine and you'll find nothing to help. PEOPLE WITH THIS PROBLEM -- INCLUDING ME -- HAVE TO WAIT UNTIL TREND MICRO COMES UP WITH A NEW PATCH TO FIX THE PROBLEM.

Source(s):

Google Search for TROJ_Generic.DIT