I have bought an item from Woolworths and I want to take it back, can I?

Question

I bought a disc cleaner from Woolworth’s today. I took it home and tested it out on four discs which weren’t working. It didn’t work. Everything is still in tact except that a bit of the top flap is torn, but I have the other piece. Can I take it back?

Answer 1

Best Answer - Chosen by Voters

yeah just say its crap and dosent work

Answer 2

Yes...it is faulty so it doesn't matter.

Answer 3

if it was in a sealed package then no..as its not in a resaleable condition....thats what they told me...

Answer 4

as long as you have a reciept your statutary rights should not be effected.

Answer 5

I would say that your CD was to far gone to be saved and you are not entitled to your money back.

Answer 6

yeh u can give it back cz its faulty

Answer 7

Yeah if you have the receipt, if you dont have the receipt, you'll end up arguing with a jobsworth for ages!!!!

Answer 8

If it isn't working, then legally it isn't fit for purpose and you should get a replacement. You can try and argue for your money back if you have the receipt.

Answer 9

take it back to the store

Answer 10

yes you can as long as you have the receipt they have to exchange it by law

Source(s):

trading standards

Answer 11

Yes you can as they are not what you expected from the goods.

Answer 12

As long as you have the reciept you can get a refund or exchange it.

If the item you brought was faulty you can take it back, the fault is theirs for selling faulty items.

Answer 13

If you buy something that is faulty the retailer should take it back , they may offer an alternative or a credit though

Answer 14

You bought a disc cleaner not a disc repair kit. If it failed to clean then you are entitled to your money back or an exchange. If your discs are faulty, perhaps scratched, then no.
However, most big stores will refund the cost or exchange it.
In the case of an exchange, it still will not work with your scratched discs so what do you say then?