Lost Post, email address urgently needed.?

Question

Do you live in Somerset and your sorting office is either Chip Lane, Taunton or Filton in Bristol and your mail keeps gong missing?
Do you have an email address for customer services for royal mail?
I should have had a few important letters turn up but nothing yet, found out the hospital wrote to me and I did not get the letter but my GP kindly gave me a copy. So I am now awaiting for 2 hospital appointments.
The only mail I get either say statement on it or junk mail. 75% of our post do not turn up, yep those theiving porch monkeys down in the sorting office.
So does any one have the complaints email address at the royal mail. It is not worth ringing because they just pass you around until you put the phone down!

Answer 1

Best Answer - Chosen by Asker

hi. use the web address below (under sources) and click on the customer service link on the right hand side about half way down. then follow the instructions.
however you may be aware that royal mail workers are considering strike action over a so0rting machine problem or something (i saw on local news earlier (ITV1) they showed a pile of chewed up shredded mail, so may be your post is in amongst that. so you may never get those letters.
i'm just down the road from you in weston s mare. but i get the post i'm expecting it turns up eventually normally a week or two later than expected.
hope the information helps.

Source(s):

http://www.royalmail.com/portal/rm

Asker's Rating:

Asker's Comment:

Chewed up mail.... Again. There is a saying bad work men blame their tools, they ought to go back to sorting by hand. When I lived in Reading I had some post turn up 3 years late, turned out that the casual staff/temp staff could not be bothered to walk up the stairs. Lazy buggers.

Answer 2

go to royal mail website, put your postcode in and take it from there.

Answer 3

let me guess it was sorted by royal mail they are thieves

Answer 4

Have a look here for the info you require

http://www.royalmail.com/portal/rm/jump3…

Answer 5

go to there websit and torture the webmaster, that works with U.S. mail